
Cleveland East Wins Top Workplaces Hero


We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
I am in a wheelchair and depend on my husband for everything. When we learned that he needed surgery, we knew we would need help 24/7 for at least a few days. We didn't know until late afternoon the day before when we needed to start service and didn't know how long we would need service because that would depend on the outcome of the surgery. I was relieved when we got home from the hospital to find our coordinator and caregiver on our front porch, ready to jump in. A few days before surgery, the caregivers had come to practice helping me to move so I think that made us all more comfortable when service began. Everyone from the nurse who performed the initial assessment to the coordinators to the care givers were kind and professional. We had never needed these services and were nervous to rely on them, but given the circumstances we had no choice. We were pleasantly surprised with how well everything worked and will definitely call Home Instead with any future needs.
I had an excellent experience with the Home Instead team in Chagrin Falls. We had caregivers come into our home three days a week and they worked closely with me to find the right fit. They understood our unique situation and found excellent caregivers. Special shoutouts to Naj, Manasse, and Jeremiah. While sometimes workers cancelled or quit, Paola and Nicole always had a replacement and were very communicative about the situation. I highly recommend them.
My mom in her 80s living in a different city than me acutely injured her leg and was having trouble getting around the house to bathe/sleep and to get to medical appointments. As soon as I found out, the next morning I called Home Instead and within a few hours they were able to come to my mom’s house to evaluate her, get her initial help, and set her up with a daily half day caregiver for the next week until she recovered. Not knowing how long the recovery would take, it was an immense relief to know that Home Instead could be there for as long as we needed them to be at a reasonable price for the difficulty of this work. They cleaned up, drove to appointments, helped make phone calls, and made suggestions to improve the safety of the house. All in all a great experience and they even shared updates and assessments/plans over email to keep us updated. Thank you Home Instead, including Henrietta the coordinator and the various caregivers who assisted us.
I have been using Home Instead since November 2024. I am very pleased with the help I have received from them, especially Brittany B. Brittany is a blessing to have as a aid. She is so caring to my wife and goes out of her way to help in all our needs around the house. Thank you Home Instead.
For Kimberly at Home Instead very kind, patient, knowledgeable, smart, funny, made me feel at ease and safe. Most of all very patient with a newbie post surgery patient. Thanks
Home Instead Care+ gives you more than traditional home care. We combine care visits when you need them with safety monitoring and easy access to additional support built in, so you feel cared for, connected, and protected around the clock.
Schedule Care Pros When Needed
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
After surgery or a hospitalization, our Care Pros can help you home safely, get you settled comfortably, and provide the ongoing support and medication reminders needed for a smooth recovery.
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
Working alongside palliative care teams or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
Sometimes the best care is conversation and quality time. Our Care Pros provide companionship and social engagement, whether it’s playing cards, going for a walk, or sharing lunch.
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Just push a button, and we connect you to what you need through trusted partners. Our team can schedule:

Our in-home safety system is like a security system for your health. It gets to know your daily activity and lifestyle patterns. You won’t even notice it, unless you need it. No cameras or recording devices. Just silent sensing for your safety.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Have an appointment, or need groceries from the local store? We offer safe accompaniment to just about anywhere around town.



Cleveland East Wins Top Workplaces Hero
At Home Instead, we've helped families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.