Meet Our Team

​doug.myers@homeinstead.com

Doug serves as Chief Operating Officer for three Florida franchises of Home Instead Senior Care; Duval, St. Johns and Flagler Counties. He was born and raised in Jacksonville and has over a decade of home care experience. His role is to oversee all of the day-to-day operations performed by the office staff. These responsibilities include assigning and directing work, planning, appraising performance, coaching employees performance, addressing complaints and resolving problems.

Hello, my name is Amy McWilliams, and I am a Home Care Consultant for Home Instead. I am a native of Jacksonville, Fl. I grew up in the Southside area and attended Bishop Kenny High School followed by the University of North Florida. I married my husband, Brian, in 2002 and we have two wonderful, athletic, children that keep us busy with their sports. I have always had a love for the seniors in our community since I was young. I taught the stretch class at the age of 17 at Memorial Hospital’s fitness center dedicated to seniors. While I attended UNF, I was a caregiver for Home Instead. I gained knowledge of the aging process from my personal experience with seniors on all levels ranging from the need for companionship, to Dementia/Alzheimer’s care, to comforting them in their final days. It was the start of a wonderful journey that I am very thankful for. Throughout the years leading to my current position, I worked for a geriatric medical supply company, collaborated with medical facilities and senior communities as an Account Executive for home health, and started my own company focusing on exercise routines for seniors in the Assisted Living Facilities. Seeing the residents participate in activities and enjoy them with their peers was and continues to be true happiness for me. I was given the incredible opportunity to rejoin the Home Instead team in April 2024 in a role that allows me to educate our community on the elite services Home Instead offers to our aging population and I am very thankful to be a part of it. It is a true personal triumph to be able to advocate for the health and wellbeing of our seniors every day.

Donna began her career with Home Instead as a care pro and within a month became a Client Care Coordinator. Prior to Home Instead Donna was employed with River Grden Hebrew Home as an LPN nurse for 18 years. Donna’s heart and soul have always been meant to help and care for our aging population. She feels blessed to be a part of the Home Instead family and loves being able to share the information about the services we provide to those who want to age in place. 

I’m Lindsay a new client care coordinator for the Jacksonville area.  I bring a warm heart with a caring smile and I enjoy using my past medical experience in helping others.  I have many years of working in medical offices and have a background in medical billing and referrals.  

My career as a Nurse for 30 years has taken me on paths I never would have imagined! While in nursing school I wrote a report from a Nurse Theorist, Helen Parse, who was well known for her "Theory of Human Becoming." Describing the interconnectedness between humans, and their lived experiences with a focus on understanding, and providing unique care for each individual. As years have passed, I have an even deeper understanding of Parse's "Human becoming theory."

Over the years I have had the opportunity for care for individuals in acute care settings, dialysis, hospice, case management, and as an educator/trainer for nursing students, HHA's and most importantly our patients who rely on us to support them and offer comfort and compassion. I love sharing my experiences and teaching those who also have a love of caring for others.

I was born and brought up in Southeast Asia where I lived with my English parents. I then lived in England and went to Nursing School in London, England. I moved to the US in 1988 and started working within 10 days of arriving in Jacksonville!  My nursing experience spans from working in hospitals, home health, ALF, school nursing and midwifery.

I have two sons, a grandson and granddaughter. I am very much a 'homebird' and enjoy gardening, growing vegetables, herbs, cooking and reading.