Careers
Care Coordinator
Boise, ID
Greater Boise and Nampa Area!!!
Are you a professional looking for a rewarding position where you can give back to our aging populations and grow as a team?! Do you have experience or a desire to care for others and a need to be fulfilled with your career in serving people? Well......we may be looking for you!
We are searching for a dedicated and responsible individual wanting a long term employment relationship who will oversee and coordinate our client and caregiver needs. This person MUST be focused on the compliance aspect of the role and have a desire to provide solutions to families while maintaining their rights at all times.
The ideal candidate will have experience working in a service focused industry, with a calling to do what is "right" for those we assist, and thrive in a fast paced ever changing environment. Direct in-home care experience is ideal but we are willing to consider individuals with the heart to serve our senior population and who will enhance our current team.
Primary Objectives:
• Meet with prospective clients in order to discover their needs, sign them up for service and establish a care relationship.
• Ensure satisfaction, safety and quality care through regular phone and in-person contact with clients and representatives.
• Be a point of contact, meet with clients and family members to facilitate service plans, and head problem resolution for client care issues.
• Maintain documentation necessary to remain compliant with all state, federal and franchise standards.
• Uncover opportunities to protect and expand service hours with the aim of improving the overall value we provide to clients.
• Reflect the values of KUWT Jones, LLC d.b.a. Home Instead®.
• Oversee and support Care Professionals to ensure that their employment experience is favorable and rewarding.
Must have the ability to:
• Perform essential job functions such as: standing, walking, driving, bending, twisting, kneeling, reaching, pushing, pulling, carrying and lifting up to 25 pounds
• Travel with the use of a shared company vehicle in the community and surrounding areas to meet with potential clients, current clients and families.
• Gain mastery of the following technical systems/processes/resources: Outlook Calendars, Outlook Mail, WellSky (Clear Care), Home Instead "Hub", Salesforce, Empower Training, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Phone System, EFax, and/or any system implemented by the agency to ensure proper client care oversight.
• Maintain excellent attendance at the office to perform job responsibilities.
Secondary Responsibilities:
• Assist with on-call duties as needed.
• Conduct training sessions as needed.
• This position may require work after normal office hours and weekends, as needed.
• Other duties as assigned, including caregiving.
If this describes YOU then apply TODAY in response to this ad or email a copy of your resume directly to althea.jones@homeinstead.com.
We encourage you to come and join the HOME INSTEAD 707 FAMILY!
Are you a professional looking for a rewarding position where you can give back to our aging populations and grow as a team?! Do you have experience or a desire to care for others and a need to be fulfilled with your career in serving people? Well......we may be looking for you!
We are searching for a dedicated and responsible individual wanting a long term employment relationship who will oversee and coordinate our client and caregiver needs. This person MUST be focused on the compliance aspect of the role and have a desire to provide solutions to families while maintaining their rights at all times.
The ideal candidate will have experience working in a service focused industry, with a calling to do what is "right" for those we assist, and thrive in a fast paced ever changing environment. Direct in-home care experience is ideal but we are willing to consider individuals with the heart to serve our senior population and who will enhance our current team.
Primary Objectives:
• Meet with prospective clients in order to discover their needs, sign them up for service and establish a care relationship.
• Ensure satisfaction, safety and quality care through regular phone and in-person contact with clients and representatives.
• Be a point of contact, meet with clients and family members to facilitate service plans, and head problem resolution for client care issues.
• Maintain documentation necessary to remain compliant with all state, federal and franchise standards.
• Uncover opportunities to protect and expand service hours with the aim of improving the overall value we provide to clients.
• Reflect the values of KUWT Jones, LLC d.b.a. Home Instead®.
• Oversee and support Care Professionals to ensure that their employment experience is favorable and rewarding.
• Conduct on-site supervisory visits, introductions, and field training to ensure competence and compliance with care plans.
• Work alongside the recruitment and retention team to reduce turnover and develop incentive plans.• Be familiar with or able to learn assistive technology essential to day to day operations and be diligent with documentation.
Must have the ability to:
• Perform essential job functions such as: standing, walking, driving, bending, twisting, kneeling, reaching, pushing, pulling, carrying and lifting up to 25 pounds
• Travel with the use of a shared company vehicle in the community and surrounding areas to meet with potential clients, current clients and families.
• Gain mastery of the following technical systems/processes/resources: Outlook Calendars, Outlook Mail, WellSky (Clear Care), Home Instead "Hub", Salesforce, Empower Training, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Phone System, EFax, and/or any system implemented by the agency to ensure proper client care oversight.
• Maintain excellent attendance at the office to perform job responsibilities.
Secondary Responsibilities:
• Assist with on-call duties as needed.
• Conduct training sessions as needed.
• This position may require work after normal office hours and weekends, as needed.
• Other duties as assigned, including caregiving.
If this describes YOU then apply TODAY in response to this ad or email a copy of your resume directly to althea.jones@homeinstead.com.
We encourage you to come and join the HOME INSTEAD 707 FAMILY!